Hear what others have to say about CNC Total Solutions


"Neil and I have been corresponding back and forth for a few years. This summer the timing was right to schedule AgieVision training here in the USA from Neil / CNC Total Solutions.
I am a one-man tool shop, specializing in W-EDM, I have a AGIE Classic 2S Gold Edition, with over 10 years W-EDM experience there is still a lot to be learned.
Neil's experience with AgieVision era machines is excellent, his understanding of the AgieVision Control along with programming using PEPS / OPTICAM was exactly the right fit for my shop. His mechanical / maintenance understanding on AGIE machines was equally excellent, it resolved a lot of concerns I had previously. My machine was in a better condition following the time spent with Neil. Surprisingly Neil being from the UK, he has a very good connection with one outstanding AGIE USA service engineer, who I have personally worked with in the past also, a lot of good information was passed back and forth with excellent end results.
His methods of teaching are understandable to follow, and the hands-on time I had, with his supervision, is personally the best type of training for me to retain the information long term. He followed a outline best suited to train my weak spots and what was suitable for the type of work I do. Neil is very efficient with his use of time, I felt nothing was wasted.
The training payoff came quite quickly for me, the 4-axis training I received suited some tooling I had to erode for my main customer, the right end result, new confidence in 4-axis programming !
Aside from all the technical expertise, Neil is a totally likable personality and certainly a person worth being associated with, thanks Neil !
Kind regards from the USA,"

- Bryan Haslam, BH TOOL, Salt Lake City, Utah USA.
http://www.bh-tool.com


"Neil is very knowledgeable on the Agie machines. The training we received was excellent, showing us from the basic maintenance of the machine to setting up, importing the ISO and configuring the technology for the particular parts. He incorporates the part you want to produce into the training. I would definitely recommend Neil if you are looking to train on the Agie Wire Machines as we are looking forward to advanced training in the future."

- Lou Nardelli, Chicago Rivet & Machine Co., Tyrone Division



"Tru-Tech Precision hired Neil for training on an Agie Classic 2 wire eroder, Neil also trained the operator on Peps Camtek Programming package that accompanied the machine. In all I found Neil very Helpful during training and offered a great service afterwards for questions we had via phone calls & texts."

- Joe Murphy, Tru-Tech Precision Engineering Ltd
http://www.trutech.ie/



"I have now used Neil twice for both problem diagnosis and for advanced training, and would not hesitate to use his services again. The advanced training has been invaluable to me after getting back into wire edm after a break of 15 years. It’s good to know that if I do have any further issues he is just a call or email away"

- Noel Watts, Thomas Keating Scientific
http://www.terahertz.co.uk/



"Lesjofars acquired an Agie Excellence 3 and Peps cad/cam and needed essential training. We came across cnctotalsolutions on the Internet and approached them. Neil responded promptly and gave us a training proposal, which was quickly taken up. Before his arrival in Latvia he sent us a lot of information what we should do. He taught us in five days how to work with the Agie Excellence. Neil is a great person and teacher and after training continues to give us advice and support, and would highly recommend his services for training and support."

- Maris, SIA Lesjofors, Latvia
http://www.lesjoforsab.com/default-uk.asp



"We found cnctotalsolutions after purchasing an Agie Evolution 2. Neil responded quickly to our request for training and support, and within short timescales came across to USA. Neil is an excellent Instructor, he goes beyond simply presenting the material and focusses on the retention of the material by those being instructed, reinforcing where needed. He has not only been helpful with training but with also diagnosing machine issues. If you have an Agie you need Neil on your Team"

- Phil Fischer, Tools and Troubleshooting, Hobart, OK, USA
http://www.tntmold.com/



"Neil’s depth of knowledge of the EDM process and the Agie machines in particular is amazing. Coupled with his ability to coach others made the time spent with him hands down one of the best investments I have made in my business. Neil worked one on one with me not only on the basics of the AgieVision control but went out of his way to show me how to get the most out of the machine."

- Geoff Stevenson, Dynamic Systems Engineering


"The best trainer that I've dealt with. He is a natural and gifted teacher, and his knowlege of the machine was extensive and thorough. He is passionate about sharing that knowlege. I would highly recommend that anyone considering on-site training for Agie or Charmilles machines contact CNC Total Solutions, regardless of your location."

- Kenneth C. Smith, Wire EDM Technician & Quality Control Manager


"The training was well structured & covered all the disciplines my guys needed in order that they could become proficient in programming, operating, troubleshooting & maintaining the machine. My guys got on really well with him & have deep respect for his expertise & knowledge. I am extremely pleased to say that they have become very proficient thanks to Neil. He has maintained contact with us & is always happy to provide telephone support at the machine. I highly recommend his services."

- Paul Newsham, Owner Partner of CSN Precision Engineering


"CNCTotalSolutions has an in depth knowledge of the Wire EDM process. Although we have over 25 Years in EDM when changing machine type we needed to shorten the learning curve to pay for our investment. CNC Total Solutions not only showed us the standard operation but had the in depth knowledge to push our machines to their best. The cost of the training has paid for it self time and time again. We would recommend their services and will use them again."

- Steve


"In September this year, I have some problem on my cnc edm, Agie mondo Star, after a very long search looking for someone who has the ability to help me out, I finally found CNCTotalSolutions they not only helped me in solving the machine problem but also very kind to answer all my questions pertaining to this Agie edm .. I would highly recommend that anyone considering on-site training or support for Agie or Charmilles machines, contacting CNCTotalSolutions, is the best option."

- Yap, Edm technician (Malaysia)


"Investing in machinery is crucial to our business but without the in depth training we received from CNCTotalSolutions it became clear our investment would never have been fully realised"

- John


"Neil was a great help with a little problem I was having on PEPS. Having recently moved from the old Agie 123 control to Agie Vision, I was managing to post out the .ISO file but couldn’t get the full program in to the Vision control, a couple of emails exchanged with Neil and following the clear instructions, I was up and running. Generating the full program from the PEPS script thanks to Neil's help"

- Matt Wainwright, Multi Skilled Manufacturing Engineer, VTL Precision (Huddersfield) Ltd


"Working with and learning the Agie Wire machine with Neil was both an enjoyment and an experience that was well worth my time. Neil had an endless amount of knowledge that he conformed and was able to teach each person at their level of learning. While working with Neil he allowed us to each set up and run the Agie Wire machine. Within a day we were all able to set-up and run a simple program successfully. When we accrued a problem with our programming Neil was always two steps ahead and knew where the problem had started before we realized there was a problem. Neil allowed us to try and fix our own problem to better understand the operation of the Agie Wire machine, but was there to help if we were in too big of a problem. I look forward to expanding my learning with his advanced course this summer."

- Jacob Brown, Polytech Moulding INC, Arkansas, USA




Full Reference from Dynamic Systems Engineering

"Please accept my reference for CNCTotalSolutions concerning EDM training. My business, Dynamic Systems Engineering, is a CNC job shop serving multiple industries including aerospace, medical and computer. Recently we acquired an Agie Challenge wire EDM.
After getting the machine installed and powered up I thought that I was ready to make parts. I quickly realized that the AgieVision control is different. With years of experience programming other CNC mills, lathes, grinders, etc. using standard “G” code I thought I should be able to figure this out. Many, many hours later with little to show for my efforts I decided to get help. I contacted Agie directly and inquired about training. They were pleased to provide me with a quote and possible dates for in house training.
The prices they quoted were well outside my budget. I was frustrated, I can’t afford the training and at the same time I couldn’t afford not to get the proper training. It was then that I came across a posting on the Practical Machinists website.

I contacted CNCTotalSolutions and explained my situation. They promptly provided me with a very competitive quote. Even with the travel expenses from the UK the proposal beat Agie’s handily. We agreed on some dates and the next thing you know he was at my shop door. Neil’s depth of knowledge of the EDM process and the Agie machines in particular is amazing. Coupled with his ability to coach others made the time spent with him hands down one of the best investments I have made in my business. Neil worked one on one with me not only on the basics of the AgieVision control but went out of his way to show me how to get the most out of the machine. Faster cycle times, better finishes, more economically, all unattended, the way the machine was designed to run. All of this while running my parts in a production environment. If you are able to get half of the productivity gain that I realized after working with Neil you will no doubt be pleased."

Geoff Stevenson
Dynamic Systems Engineering

Full Reference from Kenneth C. Smith

"To All Concerned; Earlier this year, our Company aquired an Agie Classic 2S. My own experience with Wire EDM included 6 different models of Mitsubishi, 5 models of Charmilles, a Makino Duo, and some older Fanuc and Japax machines. However, no one in our Company had any experience with Agie. After discussing on-site training options with AgieCharmilles in the U.S., our Company President contacted CNC Total Solutions. Even with the fact that they were coming from the U.K., it was decided that they presented the better value for us. I spent 5 days training with them in July, and I can say without hesitation that he is the best trainer that I've dealt with. I have had "factory" training at least half a dozen times on various NC and CNC equipment. He is a natural and gifted teacher, and his knowlege of the machine was extensive and thorough. He is passionate about sharing that knowlege. The short version is that I would highly recommend that anyone considering on-site training for Agie or Charmilles machines contact CNC Total Solutions, regardless of your location."

Kenneth C. Smith
Wire EDM Technician & Quality Control Manager

Full Reference from CSN Precision Engineering

"We were complete 'Wire Erosion Virgins' & having purchased a second hand machine that was giving us problems, we were in desperate need of expert guidance in all aspects of programming, operating & maintaining the machine. Although my guys had been given basic CAM & machine training we were in real trouble on an important job which in the past we would have sub-contracted. The whole purpose of buying the machine was to have more control of the delivery schedules of such jobs & there we were, spiralling out of control. I came across Neil quite by accident when looking for forum support on the internet. He telephoned me straight back & was immediately helpful with the problem we had. He really got us out of a deep hole & continued to give us telephone support until the day he arrived on site for the two day training we had agreed. The training was well structured & covered all the disciplines my guys needed in order that they could become proficient in programming, operating, troubleshooting & maintaining the machine. He also identified problems with the machine which enabled us to get them sorted with the dealer who supplied it. My guys got on really well with him & have deep respect for his expertise & knowledge. I am extremely pleased to say that they have become very proficient thanks to Neil. He has maintained contact with us & is always happy to provide telephone support at the machine. I highly recommend his services."

Paul Newsham
Owner Partner of CSN Precision Engineering